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products and services
Because on-site installation is performed by ABSOGER technicians or an approved retailer, our clients are guaranteed reliability and continued high performance. And once the installation is complete, we also take the opportunity to hand over detailed instruction manuals for each unit and ensure that the teams on the ground are fully trained and can use our systems.
Once the unit is installed and running, our equipment is covered by a one-year guarantee for components and repairs (subject to use in compliance with our instruction manuals).
Upon request or as part of the on-site installation procedure, we are happy to train our clients’ teams on how best to operate our systems. Our technicians will walk you through the training session and answer any questions you may have. And if you choose a training program in our production facility, you’ll also have the opportunity to tour our factory and find out all about our equipment.
Our equipment is fitted with systems which enable remote installation oversight and control, enabling us to advise you and help you remedy any problems you may encounter.
Aside from the help and assistance that our technicians can give you by telephone or e-mail, we can also offer maintenance and/or cleaning and upkeep contracts which include regular site visits, to be defined according to the type of equipment you have and the services you require.